Clear privacy information for the website as it operates today.

CMD Group of Services Ltd operates this website at https://www.cmdgroupofservices.com.

For website or product-related privacy questions, the current public contact address is support@cmdgroupofservices.com.

The website contact form sends enquiry information through Web3Forms when you choose to submit it. The form currently asks for enquiry type, selected product, name, organisation, email, optional phone number, intended use or operational context, and your message.

The privacy acknowledgement is used to confirm that you have read this notice; it is not sent as an enquiry field. The website only displays a success message after the form provider reports a successful submission.

Please avoid including unnecessary sensitive information in a general product or company enquiry.

The Homepage review section retrieves approved public reviews from CMD's Google Apps Script review service. The public feed contains approved review identifiers, display names, ratings, review text and publication dates.

If you submit a review, the form sends the supported review fields to that service: name, rating and review text, together with technical anti-abuse values used by the supplied backend. New submissions are stored as pending and are not published automatically.

The review service includes moderation and rate-control logic. A submitted review only becomes visible through the public review feed after it is approved.

These storage values support interface behaviour and review abuse prevention. The current code does not introduce analytics, advertising or marketing storage.

The website provides an AI-assisted product assistant to help visitors understand CMD and its software products. When you submit a message, your message and conversation history (up to eight recent messages) are sent to CMD's backend hosted on Cloudflare Workers infrastructure, processed using the Cloudflare Workers AI model, and a response is generated and returned to your browser.

Messages are processed to generate responses but are not logged or stored persistently on the server. The conversation is retained only in your browser during the current session and is cleared when you close the session, navigate away, or choose to clear the conversation.

Please do not submit sensitive credentials, highly sensitive personal information, or information protected by law to the product assistant.

The website offers optional Google Analytics 4 to help CMD understand how the website is used and where the experience can be improved. Analytics is entirely optional and is controlled by your choice.

No Google Analytics tag is loaded and no analytics request is sent until you select Accept analytics in the preferences banner. If you select Reject non-essential, Google Analytics is not loaded at all and the website continues to work normally.

You can change your choice at any time using Analytics preferences in the website footer. Your choice is stored in your browser under cmd-analytics-consent and holds only the value granted or denied.

Advertising and personalisation signals remain switched off in this implementation. CMD does not use Google Ads measurement on this website.

Where analytics is accepted, CMD records website interaction events such as an enquiry being submitted successfully, a product link being followed, or the CMD Product Assistant being opened. These events carry only non-personal descriptors such as a product name, a page area or an enquiry type.

Message content you type to the CMD Product Assistant, its replies, and the information you enter into the contact form are not intentionally sent to Google Analytics.

The active contact form communicates with Web3Forms. The active review feature communicates with the supplied Google Apps Script endpoint. Product and social links may take you to separate external websites or services with their own privacy practices.

The CMD website does not currently embed social-media feeds or maps.

No advertising tracker is implemented, and the optional analytics described above runs only where you have accepted it. The privacy and consent position must be reviewed before any later optional third-party technology is added.

The current code-level storage audit does not identify a website cookie API call or non-essential tracking technology that would justify adding a decorative consent banner at this stage.